What Drives Customers To Buy?

Clinch the sale by understanding your customers. What makes your customers tick and the new value drivers of consumer spending?
In Today Sales Arena, innovation, quality service and a respected brand are simply prerequisites. You, the sellers must also unlock the own value-creating talents.Buyers are now willing to pay a premium not for product expertise but for the sales expertise; not for features, but for the insights that cannot be tapped in any other than through the buying experience itself.This buying experience is about insight and self discovery. It is guided by the expertise of the salesperson. Sellers can create value in the minds of customers and achieve three outcomes:

• Price which becomes less important to customers
• Customers erect barriers to the sellers’ competition and redefine the nature of the buyer/seller relationship.
• Sellers uncover greater opportunities with each customer.

Understand Your Customer

When was the last time you met and deal a difficult customer? Was it an external buying customer, an internal one from another division in the same company such as a team member, a colleague or even your boss? You want to provide exceptional service to both external and internal customers. However things seem to go in different directions in the real world and mistakes are made. These customers will often based your actions to the response to the mistake and judge your level of service. Does it well and they will positively be impressed by your abilities and capabilities to deal with other people. They will probably have good comments about your business and company.

For Your Financial Freedom,

Lay Peng

Are You Lazy To Be Rich!

Pursue the Lifestyle That You Desire Now!
When I started work after graduation, I spend on the things I desired with my earned income. I never wanted to buy something that is too expensive because that is not within my budget. I know the finest things are great to have but I would tell myself to forget it. It is outside of my budget. That is the way I was brought up. Spend only within my means and not fret about things that I cannot afford. These things are meant for the rich people only. After reading the book Rich Dad Poor Dad by Robert Kiyosaki, I realized my mistake, excuses of laziness. Instead of thinking very hard on how to earn money to buy those expensive finest things, I have chosen the easy way out by giving myself the plain excuse that I cannot afford it.

Join The 7th Fastest Growing Business In Asia Pacific Now!

For Your Financial Freedom

Lay Peng

http://www.videeoonlineseminar.com

http://www.topspeakeronline.com

P.S: Mr. Robert Kiyosaki has his Rich Dad as his mentor while I have him and other Top Speakers and World Class Gurus as mine.

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